|a brief moment of vanity|
On the way to work this morning I worried greatly about the Employee Integration Program and other training programs that the company expects from HR. After having finished the Training Needs Analysis Report yesterday I realized that there is really a big problem on managing performance.
A lot of the people rating employees did not know how to rate performance let alone manage it. No wonder efforts seem unsustainable. No wonder people feel so tired. No wonder everyday feels like such a home stretch.
Great performance cannot be articulated because nobody wanted to breakdown what comprised it. Most of them probably just wanted to rate people and give them high marks because they were afraid of being disliked if they didn't. Some of them had the guts to call out improvement needs mostly on attitude.
Still the problem is glaring at my face. Ano ang gagawin ko about sub-standard performance? The message has to be brought across in such a way that people will immediately engage so that the learning is instant and the commitment can grow.
I realized that if I keep doing trainings the normal way, I will never get anywhere. The people here are easily bored to death. Have low attention spans. And have a lot of angst inside them. How can I package this environment in such a way that will not scare new recruits, revive the commitment of old ones and help them transform the climate?
My only creative answer is art.
Recently I realized that training is organized just like a theatre production. You get a facilitator and give him a training outline like you would a narrator and give him a script. You put on all these props on the walls like you would a set design and stand in the middle of the room like an actor delivering a soliloquy.
So I'm putting my playwright hat on and hopefully cram a quick stint to help new hires survive this place.
|the drawing board|